Refund and Returns Policy

“At Addi Wears, we prioritize customer satisfaction and aim to provide a seamless shopping experience. To uphold this commitment, we offer a 7-day exchange policy. However, please note that we do not facilitate returns. Should you wish to exchange an item, it must meet specific criteria. The product must be unused and in the same pristine condition as when you received it, accompanied by its original packaging. We strive to ensure that our customers receive products that meet their expectations and adhere to the highest standards of quality.

It’s important to highlight that items purchased during promotions with discounts exceeding 40% are not eligible for exchange. We appreciate your understanding in this matter. Should you have any inquiries regarding our exchange policy or require assistance, our dedicated customer service team is always available to assist you. Thank you for choosing Addi Wears for your fashion needs.”

Process for Exchange:

If you find the need to utilize our exchange policy after receiving your dress, kindly reach out to our customer support team at addiwears@gmail.com. In your email, please attach clear pictures of the dress you’ve received and provide a brief explanation of the reason for exchange. We value your satisfaction and will swiftly address your concerns to ensure a smooth exchange process.

At Addi Wears, we are committed to providing exceptional service and ensuring that you are delighted with your purchase. Our customer support team is dedicated to assisting you every step of the way. Your feedback is invaluable to us as we continuously strive to improve and enhance your shopping experience. Thank you for entrusting Addi Wears with your fashion choices.

Only regular priced items may be refunded with 7.4% of Deduction

Sale items cannot be refunded.

We also replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at addiwears@gmail.com and send your item to: {physical address}.

Shipping returns

The Dress that you was Received you can Dispatch to us on the given Details:

ADDI WEARS
03187084051
Rashidabad street no.1 jhang road, Faisalabad

So, we can Exchange it for you and Deliver your Dress Again.

NOTE: You can Dispatch from any Courier giving them details mention above and share the slip on our Email addiwears@gmail.com.

“Please note that Addi Wears does not cover delivery charges for exchanges. Should you wish to exchange an item, any associated delivery costs will be the responsibility of the customer. We appreciate your understanding in this matter and remain committed to providing you with a smooth and convenient exchange process. Thank you for choosing Addi Wears for your fashion needs.